Dec 23, 2011

Another Successful Charity Drive

As our regular readers know, November kicked off Clear Creek's holiday charity campaign. Through the collective efforts of our compassionate staff, our employees donated more money than last year's campaign and actually surpassed the goal we set for ourselves this year. The use of these funds was spent on Christmas presents for children who would benefit greatly from some much deserved holiday cheer.

Last week was a genuine spectacle to behold. In our conference room were Clear Creek staff members spending their lunch breaks wrapping presents with fervor. The holiday cheer was palpable as scissors quartered large squares of paper to wrap boxes filled with enviable gifts that were requested by needy parents. Knowing that our time and resources were making holiday dreams come true was a sight that I will not soon forget, and learning of a few responses from the recipients of these gifts ensures that we will duplicate this effort next year. Following are summaries from our employees who dropped off gifts to needy families:

When she came in and I showed her what Clear Creek had donated to her, she could not stop herself from crying and hugging me. She just could not believe the generosity that had come to her from people who did not even know her. She also brought in her daughter. Her daughter was just laying on her mom because she cannot hold her own head up due to her spinal muscular atrophy, however, she was smiling and trying to lift her arms to give hugs as much as she can. We learned the disease is not painful, just fatal. Nonetheless, her smile was one of thanks and amazement when she saw the presents and the wrapping! Her mother made it abundantly clear that she would like to take the time to sincerely thank (Clear Creek) so much for this. I, as well, could not help but cry when I saw her reaction to everything. "Thank you so so so Much!! You have no idea how you have helped so many families this season! Thank you."

In another gift giving meeting we learned that the mother who requested assistance suffers from severe asthma. She is also battling cancer and although it is believed to be in remission at the moment, doctors are double-checking after having found two lumps recently. She had an operation in September and then a car wreck in November. She still has internal bruising from the impact of the steering wheel. They have no means of transportation so her daughter who is a college student is teaching her Mom how to navigate the bus system.

The mother was working part-time, but is not able to continue at this time. Her 20-year-old daughter is trying to hold on to a scholarship, but has had to drop hours due to family commitments which involvetaking care of her mother and her 11-year-old sister. Although this college student has found a work study opportunity, it will not be available until next September when the new school year begins. In the meantime she is trying to find a job to help support her family.

As for her younger sister, she has endured years of being bullied at school due to her size. This young girl is tall and although she has recently lost some weight, she has becometimid and does not talk due to years of being teased for being overweight. In their efforts to care for the younger daughter, her mom, sister and counselors have worked tirelessly to help her gain her much needed self-esteem.

In yet another gift-giving interaction, we delivered gifts to grandparents who are raising two adopted grandchildren in Longmont. They live on a very limited fixed income, and struggle to provide even basic necessities for their family. They made it abundantly clear that they were very appreciative of the efforts Family to Family (Boulder County Housing and Human Services) extended to their family and for the gifts that will ensure a real holiday for their grandchildren despite having endured some extreme financial hardships this past year.

The last family to whom we delivered gifts was to a mother of four who is the only person currently working to support the family. The children’s biological father was deported to Mexico along with her eldest son. The mother has also been struggling with her older 14-year-old son, who has been involved with the criminal court system and truancy-related behavior problems. Despite these hardships, this mother continues to work full-time, and manages to care for her four children, including her eight-month-old baby. This mother thankedus immensely for our generosity and for the gifts we provided to her family. Moreover, due to our efforts, this mother does not have to pronounce to her children that Christmas would be cancelled this year.

These stories highlight how fragile our lives are and the reason we each must continually be mindful of our blessings, and good fortune while remaining cognizant that there are many amongst us who, from time to time, can benefit from our collective charity.

I would again like to thank all the members of our Clear Creek 'family' who have embraced the true spirit of the holiday season by giving back to our community this year. Our goodwill brought smiles of joy and tears of gratitude. From me to you, "Thank you once again and happy holidays to you and yours."

Happy Holidays

As our regular readers know, November kicked off Clear Creek's holiday charity campaign. Through the collective efforts of our compassionate staff, our employees donated more money than last year's campaign and actually surpassed the goal we set for ourselves this year. The use of these funds was spent on Christmas presents for children who would benefit greatly from some much deserved holiday cheer.

Last week was a genuine spectacle to behold. In our conference room were Clear Creek staff members spending their lunch breaks wrapping presents with fervor. The holiday cheer was palpable as scissors quartered large squares of paper to wrap boxes filled with enviable gifts that were requested by needy parents. Knowing that our time and resources were making holiday dreams come true was a sight that I will not soon forget, and learning of a few responses from the recipients of these gifts ensures that we will duplicate this effort next year. Following are summaries from our employees who dropped off gifts to needy families:

When she came in and I showed her what Clear Creek had donated to her, she could not stop herself from crying and hugging me. She just could not believe the generosity that had come to her from people who did not even know her. She also brought in her daughter. Her daughter was just laying on her mom because she cannot hold her own head up due to her spinal muscular atrophy, however, she was smiling and trying to lift her arms to give hugs as much as she can. We learned the disease is not painful, just fatal. Nonetheless, her smile was one of thanks and amazement when she saw the presents and the wrapping! Her mother made it abundantly clear that she would like to take the time to sincerely thank (Clear Creek)so much for this. I, as well, could not help but cry when I saw her reaction to everything. “Thank you so so so Much!! You have no idea how you have helped so many families this season! Thank you.”

In another gift giving meeting we learned that the mother who requested assistance suffers from severe asthma. She is also battling cancer and although it is believed to be in remission at the moment, doctors are double-checking after having found two lumps recently. She had an operation in September and then a car wreck in November. She still has internal bruising from the impact of the steering wheel. They have no means of transportation so her daughter who is a college student is teaching her Mom how to navigate the bus system.

The mother was working part-time, but is not able to continue at this time. Her 20-year-old daughter is trying to hold on to a scholarship, but has had to drop hours due to family commitments which involve taking care of her mother and her 11-year-old sister. Although this college student has found a work study opportunity, it will not be available until next September when the new school year begins. In the meantime she is trying to find a job to help support her family.

As for her younger sister, she has endured years of being bullied at school due to her size. This young girl is tall and although she has recently lost some weight, she has become timid and does not talk due to years of being teased for being overweight. In their efforts to care for the younger daughter, her mom, sister and counselors have worked tirelessly to help her gain her much needed self-esteem.

In yet another gift-giving interaction, we delivered gifts to grandparents who are raising two adopted grandchildren in Longmont. They live on a very limited fixed income, and struggle to provide even basic necessities for their family. They made it abundantly clear that they were very appreciative of the efforts Family to Family (Boulder County Housing and Human Services)extended to their family and for the gifts that will ensure a real holiday for their grandchildren despite having endured some extreme financial hardships this past year.

The last family to whom we delivered gifts was to a mother of four who is the only person currently working to support the family. The children's biological father was deported to Mexico along with her eldest son. The mother has also been struggling with her older 14-year-old son, who has been involved with the criminal court system and truancy-related behavior problems. Despite these hardships, this mother continues to work full-time, and manages to care for her four children, including her eight-month-old baby. This mother thanked us immensely for our generosity and for the gifts we provided to her family. Moreover, due to our efforts, this mother does not have to pronounce to her children that Christmas would be cancelled this year.

These stories highlight how fragile our lives are and the reason we each must continually be mindful of our blessings, and good fortune while remaining cognizant that there are many amongst us who, from time to time, can benefit from our collective charity.

I would again like to thank all the members of our Clear Creek 'family' who have embraced the true spirit of the holiday season by giving back to our community this year. Our goodwill brought smiles of joy and tears of gratitude. From me to you, "Thank you once again and happy holidays to you and yours."

Nov 10, 2011

Giving Thanks

As Clear Creek has already begun to ramp up for the holiday season with an expected busier than normal end-of-the-year increase in business, not only am I reminded how quickly time seems to pass as we get another year of 'wisdom' behind us, I am also impressed with how well our collective employee base continues to step up to each and every challenge that is presented to them. With the opening of multiple offices this past year and the continual hiring of new employees to meet our growing client base's needs, it is well known throughout Clear Creek that not only are we going to be facing the normal stresses that the holiday season seems to whip up each and every year, we will also be facing the additional stresses of hiring, training, reshuffling and making infrastructure changes as well.

In light of all of these growing pains, I challenged our management team to view these additional demands as a testament to the work they have orchestrated this past year, and that they should be proud of the byproduct of their efforts which for a brief time will place more demands upon themselves. Albeit, this is an ironic consequence, however, I am hopeful that by verbalizing recognition of this matter, we will retain a more positive attitude if we choose to reflect on the good fortune we have in our lives, verses becoming anxious as available time becomes compromised.

Even with the additional demands upon our team, Clear Creek is still choosing to make time to give back to our local community who are in need of assistance and who might find joy from our goodwill. Doing our part, we are excited to make our annual holiday gift giving campaign to needy families our best effort yet.

Our collective compassion and empathy that ensures a successful Clear Creek charity campaign is founded in the dedication our Services Department provides our valued clients. As a company we are well aware that by listening attentively to our clients who are experiencing stressful financial circumstances, we are better positioned to understand our client's needs so that we can better articulate a resolution to their pressing tax issues. And by fully comprehending the true nature of our clients' financial situation while always respecting the scarcity of our clients' resources, it is well-known throughout Clear Creek that if any employee does not go above and beyond to help our clients, this person will not be employed by our firm moving forward.

Management at every level in our organization knows that our best asset and the reason we continue to experience more growth, is primarily due to the exceptional work we perform each and every day for our clients who trust Clear Creek with managing and resolving their most pressing financial issue.

We all know how damaging a tax lien is. And from our experience in helping thousands of Americans over the past eight years, we know that our clients not only deserve but require immediate attention and oversight.

Endeavoring to immediately protect our clients is our first priority when hired. We have made this our first priority since our inception which helps explain why we have so many Clear Creek testimonials and why we have been so successful in negotiating resolutions for our clients. Protecting our client's assets within the first few hours of receiving all necessary documents to do so, and communicating to our clients how we are going to move forward to resolve their tax issue has always proven to be the most efficient strategy to resolve a back tax issue.

Clear Creek also prides itself on educating our clients. From our first day of hire and throughout our time of engagement, this aspect of our case management philosophy has undoubtedly help shape Clear Creek into an industry-leading tax resolution firm. We promise to make every effort to clearly communicate all of the options that are available to our clients and to break down the complexities of the back-tax collection process. We do this for one simple reason. We want our clients to understand the rationale behind our objectives and our document requests so that our clients understand how we are working toward finalizing the most aggressive tax resolution possible.

I am proud of Clear Creek's work ethic and determination to not only fight for our clients, but to listen to our clients. Through listening, we, as a company or moreover as individuals, become more in tune with not only the needs of our clients, but the needs of our community. Listening is a compassionate gesture and in being compassionate, one must be ready to act. These are the founding principles of Clear Creek and the fundamental rationale explaining our continued growth. These are the same characteristics that are going to make this year’s annual holiday gift giving campaign even more successful!

Happy Holidays!